Report a Problem or Suspicious Activity

Learn what to do if you see a suspicious listing, message, payment request, account issue, or Marketplace order problem.

If something on OohYeah does not look right, stop the transaction and keep a record of the details. This may include a suspicious listing, message, payment request, account activity, or order issue.

For Order Issues

If you have a problem with an order, contact the seller first through OohYeah. Keep all messages, order details, photos, tracking information, receipts, and other documentation available.

If the issue cannot be resolved, contact OohYeah Support with the order information and a clear explanation of what happened.

For Suspicious Listings or Messages

Do not continue with a transaction that seems suspicious. Be cautious of requests to communicate or pay outside OohYeah, unusually urgent messages, payment screenshots, overpayment requests, or messages asking for personal information.

Contact OohYeah Support and include the profile name, listing or page link, screenshots, and any relevant messages or order details.

For Account or Payment Concerns

Never share your password, verification code, full payment details, or other sensitive information in a message. If you believe your PayPal account or a PayPal transaction has been compromised, report it directly through PayPal.

Visit PayPal’s unauthorized activity guide for current reporting instructions.

What to Include When Contacting Support

Your OohYeah profile name
A link to the listing, profile, or page involved
The order information, if applicable
Screenshots, photos, tracking, or other supporting details
A clear description of the problem

Do not send passwords, full payment details, or other sensitive information to OohYeah Support.